Adam Smith Institute Blog - Appreciating patients

This entire post is worth noting. Further evidence of why the private sector always is the trump card. (Via Adam Smith Institute Blog)


Thanks to the market economy, we are used to companies that appreciate our business. If a company doesn't seem to care about us as consumers, we can go elsewhere. Consumerism empowers us. Yet in the state sector, we are expected to be grateful for what we're given. We rely on the 'benevolence' of the National Health Service, and should be grateful for the treatment we get, accepting waiting lists and dirty hospitals. If a supermarket that was being inefficient told us to be grateful for what they give us, we'd be outraged. In the NHS, however, we're supposed to think that attitude is OK. It is not.